Resources for Residents

Federal
Officials
Social Security
Internal Revenue Service
Post Office
Veterans Affairs
Passports
State/County
Executive Department and
Constitutional Offices

Governor’s Council
Legislative Branch
Judicial Branch
District Attorney
Sheriff
State Police
Agencies
City of Boston
Mayor’s Office
City Councilors
Police Department
Fire Department
Emergency Health
Domestic Violence
Civil Rights and Advocacy Groups
Animals
Taxpayer Assistance
Voting
Zoning and Building Permits
Public Works
Utilities
Boston Public Schools
Boston Public Libraries
Parking/Towing
Newspapers
Major Transportation

Federal

Officials

President Barack H. Obama
comments@whitehouse.gov
www.whitehouse.gov

Senator Elizabeth Warren
Washington: 202-224-4543
Boston: 617-565-3170
www.scottbrown.senate.gov

Senator Edward Markey
Washington: 202-224-2742
Boston: 617-565-8519
www.kerry.senate.gov

Congressman Stephen Lynch
Washington: 202-225-8273
Boston: 617-428-2000
www.house.gov/lynch

Social Security Administration (SSA)

SSA Information / Hotline
800-772-1213
www.ssa.gov

Internal Revenue Service (IRS)

IRS Resources
800-829-1040
www.irs.gov

IRS Boston Taxpayer Assistance Center
JFK Federal Building
15 New Sudbury St.
Boston 02203
617- 316-2850

U.S. Postal Service

Customer Service Center
800-275-8777
www.usps.gov

Jamaica Plain Post Office
655 Centre St.
617-522-4913

Veterans Affairs (VA)
800-827-1000
Education (GI Bill): 888-442-4551
Health Care Benefits: 877-222-8387
Life Insurance: 800-669-8477
Status of Headstones and Markers: 800-697-6947
www.va.gov

Passports

U.S. Department of State
877-487-2778
www.travel.state.gov

State / County

Executive Department and Constitutional Offices

Governor Deval Patrick
617-725-4005
gooffice@mass.gov
www.mass.gov

Lieutenant Governor Timothy Murray
617-725-4000
www.mass.gov

Attorney General Martha Coakley
617-727-2200
www.mass.gov/ag

Secretary of State William Galvin
617-727-9180
www.mass.gov/sec

Secretary of State’s Citizens Information Service
617-727-7030
www.sec.state.ma.us/cis/cisidx.htm

Treasurer Steve Grossman
617-367-6900
www.mass.gov/treasury

Auditor Suzanne Bump
617-727-2075
www.mass.gov/sao

Governor’s Council

Governor’s Councilor District 4
Christopher Iannella, Jr.
617-725-4015

Legislative Branch

State Senator Sonia Chang-Diaz
617-722-1673
sonia.chang-diaz@state.ma.us

State Representative Jeffrey Sanchez
617-722-2575
rep.jeffreysanchez@hou.state.ma.us

Judicial Branch

Supreme Judicial Court Clerk Maura Doyle
617-557-1100
www.mass.gov/courts/courtsandjudges/courts/supremejudicialcourt

Suffolk Superior Court Clerk (Criminal Division) Maura Hennigan
617-788-8160
www.mass.gov/courts/courtsandjudges/courts/suffsupcrimmain.html

Suffolk Superior Court Clerk (Civil Division) Michael Donovan
617-788-8175
www.mass.gov/courts/courtsandjudges/courts/suffsupcivmain.html

Suffolk County Register of Probate
617-788-8353

Suffolk County Register of Deeds Francis Roache
617-788-8575
www.suffolkdeeds.com

District Attorney

Suffolk County District Attorney Daniel Conley
617-619-4000
www.mass.gov/dasuffolk

Sheriff

Suffolk County Sheriff
617-635-1100
www.scsdma.org

State Police

Massachusetts State Police Troop H
617-740-7536
www.mass.gov/msp

Agencies

Massachusetts Registry of Motor Vehicles
617-351-4500
www.massrmv.com

Medicaid Information
1-800-841-2900
www.cms.hhs.gov/home/medicaid.asp

Executive Office of Consumer Affairs and Business Regulation
617-973-8700
www.mass.gov/?pageID=ocahomepage&L=1&L0=Home&sid=Eoca
Consumer Affairs Hotline
617-727-7780

Department of Conservation and Recreation
617-626-1250
www.mass.gov/dcr

Executive Office of Environmental Affairs
617-626-1000
www.mass.gov/envir/

Executive Office of Elder Affairs
617-727-7750
www.mass.gov/elder

Elder Abuse Hotline
800-922-2275

State Office for Veterans Services
617-727-3578
www.mass.gov/veterans

Department of Revenue
617-887-MDOR
800-392-6089
www.dor.state.ma.us

City of Boston

Mayor’s Office

Mayor Thomas Menino
617-635-4500
mayor@cityofboston.gov
www.cityofboston.gov

Mayor Menino’s 24 Hour Constituent Service Hotline
617-635-4500
www.cityofboston.gov/mayor/24/

Mayor’s Office of Neighborhood Services
www.cityofboston.gov/neighborhoods/ons.asp
Jamaica Plain Coordinator: Jullieanne Doherty
Jullieanne.doherty@cityofboston.gov
617-635-3485

Mayor’s Office of New Bostonians
617-635-2980
www.cityofboston.gov/newbostonians

City Councilors

At-Large City Councilor Felix Arroyo
617-635-4205
felix.arroyo@cityofboston.gov
www.cityofboston.gov/citycouncil/

At-Large City Councilor Stephen Murphy
617-635-4376
stephen.murphy@cityofboston.gov
www.cityofboston.gov/citycouncil/

At-Large City Councilor Ayanna Pressley
617-635-4217
ayanna.pressley@cityofboston.gov
www.cityofboston.gov/citycouncil

District Councilor Matt O’Malley
617-635-4220
matthew.omalley@cityofboston.gov
www.cityofboston.gov/citycouncil

Police Department

Emergency 9-1-1

Headquarters
617-343-4500
www.cityofboston.gov/police

District E-13
617-343-5630
www.cityofboston.gov/police/e13.asp
www.e13bpd.com

Crime Watch
www.bostoncrimewatch.com

Fire Department

Emergency
From a landline: 9-1-1
From a cell phone: 617-343-4911

Boston Fire Department Headquarters
617-343-3550
www.cityofboston.gov/fire/

Boston Fire Department – Centre Street Station
Connecting to all stations:
617-343-2880

Emergency Health

Children’s Hospital Poison Information Center
617-232-2120
www.childrenshospital.org

Bridge Over Troubled Waters
Drug / Suicide Information Hotline
617-423-9575
www.bridgeovertroubledwater.org

AIDS Action Committee of Massachusetts
800-235-2331
www.aac.org

Domestic Violence

Boston Police Department Domestic Violence Unit
617-343-4350
www.cityofboston.gov/police/dv_home.asp

Suffolk County Probate and Family Court
617-788-8300

Department of Social Services (DSS)
617-748-2000
www.mass.gov/dss

SafeLink Statewide Domestic Violence Hotline
877-785-2020

Boston Public Health Violence Intervention
617-534-2392
www.bphc.org

Dating Violence Intervention Program
617-354-2676
www.transitionhouse.org

Parents and Children’s Services Stress Line
800-632-8188

Civil Rights and Advocacy Groups

Commission for Persons with Disabilities
617-635-3682
www.cityofboston.gov/civilrights/disability.asp

Office of Civil Rights
617-635-2500
www.cityofboston.gov/civilrights

Gay and Lesbian Liaison
617-635-3485
www.cityofboston.gov/neighborhoods/ons.asp

Fair Housing Commission
617-635-4408
www.cityofboston.gov/civilrights/housing.asp

Human Rights Commission
617-635-3562
www.cityofboston.gov/civilrights/rights.asp

Commission on Affairs of the Elderly
617-635-4366
www.cityofboston.gov/elderly

Veterans’ Services Department
617-635-3026
www.cityofboston.gov/veterans

Women’s Commission
617-635-4427
www.cityofboston.gov/women

Boston Centers for Youth and Families
617-635-4920
www.cityofboston.gov/women

Animals

Animal Care, Control, Shelter
617-635-1913
www.cityofboston.gov/animalcontrol

Site Cleanliness / Rodent Control
Inspectional Services Division (ISD)
617-635-5352
www.cityofboston.gov/isd/environmental/default.asp

Taxpayer Assistance

Taxpayer Referral and Assistance Center
Tax Abatements, Municipal Lien Certificates, etc.
617-635-4287
www.cityofboston.gov/trac

Voting Information

City of Boston Election Department
617-635-3767
Register to vote online at: www.cityofboston.gov/elections

Polling location: Joseph P. Manning School, 130 Louders Lane
Election Day hours: 7:00 am – 8:00 pm.
Election days: Presidential Primary every four years (March); Preliminary election every year (September); State and federal offices during even years; Municipal elections during odd years; General election always the first Tuesday in November.

Zoning and Building Permits

Boston Redevelopment Authority
617-722-4300
www.cityofboston.gov/bra

Boston Redevelopment Authority – Zoning issues
617-918-4308
www.cityofboston.gov/bra/zoning/zoning.asp

Inspectional Services Department (ISD)
617-635-5300
www.cityofboston.gov/isd

Inspectional Services Department (ISD) – Building Division
617-635-5300
www.cityofboston.gov/isd/building

Inspectional Services Department (ISD) – Housing Division
617-635-5300
www.cityofboston.gov/isd/housing

Zoning Board of Appeal
617-635-4775
http://www.cityofboston.gov/isd/building/boa/zprocess.asp

Public Works

Commissioner’s Office
617-635-4900
www.cityofboston.gov/publicworks

Trash, Recycling, Yard and Hazardous Waste
Trash and recycling pickup on Mondays. Always a day later for all holidays.
www.cityofboston.gov/publicworks/recycling/

Recycling Hotline
617-635-4959

Report missed trash pickup
617-635-7573

Emergency Storm Center (“Know Snow”)
For snow emergency information including emergency parking regulations.
617-635-3050
www.cityofboston.gov/snow

Roadway Maintenance
Street sweeping is done on Tuesdays from April 1st to November 30th.
617-635-7560
www.cityofboston.gov/publicworks/hwy4.asp

Roadway / sidewalk repair
617-635-4950
www.cityofboston.gov/publicworks/hwy4.asp

Street light repair
617-635-7500
www.cityofboston.gov/publicworks/stlighting.asp

Parks and Recreation
617-635-4505
Current events:
www.cityofboston.gov/parks

Utilities

Boston Water and Sewer Commission
617-989-7000
www.bwsc.org

NSTAR
To report an emergency, service interruption, account inquiries, etc.:
800-592-2000
www.nstaronline.com

KeySpan Energy
To report an emergency, service interruption, account inquiries, etc.:
617-469-2300
800-233-5325
www.keyspanenergy.com

Comcast
Cable and Digital Telephone:
888-633-4266
High Speed Internet:
866-447-7333
www.comcast.com

Verizon
Residential customer support:
800-870-9999
www.verizon.com

Boston Public Schools

Boston School Department
617-635-9000
www.boston.k12.ma.us

Boston School Committee
617-635-9014
Appointed members:
www.boston.k12.ma.us/schcom/

Citywide Parents Council
617-635-9210

Joseph P. Manning Elementary School (Grades K-6)
617-524-2652
www.boston.k12.ma.us/manning

Boston Public Libraries

Boston Public Library
617-536-5400
www.bpl.org

Jamaica Plain Branch Library
Sedgwick Street
617-524-2053
www.bpl.org/branches/jamaica.htm

Parking, Towing

Transportation Department
617-635-4680
www.cityofboston.gov/transportation/

To recover a city-towed vehicle:
617-635-3900

To recover a police-towed vehicle:
617-343-4629

Parking regulations and parking ticket information:
617-635-4410
www.cityofboston.gov/transportation/parking.asp

To report an issue with street signs:
617-635-2072

Newspapers

Boston Globe Home Delivery
888-694-5623
www.bostonglobe.com/subscriber/info/

Boston Herald Home Delivery
800-882-1211
www.nvo.com/communitynews/dailypapers/

Boston Phoenix
617-536-5390
www.thephoenix.com

Jamaica Plain Gazette
617-524-2626
www.jamaicaplaingazette.com

Jamaica Plain Bulletin

http://bulletinnewspapers.com/

Jamaica Plain Patch

Major Transportation

Logan Airport
617-561-1800 (Logan Airport Customer Service)
www.massport.com

Massachusetts Bay Transit Authority (MBTA)
617-222-5215
www.mbta.com

Amtrak
800-872-7245
www.amtrak.com

Copyright © Jamaica Hills Association, Inc.